Mood Voyage

Privacy Policy

Last updated: 3/15/2025

1. Introduction

Welcome to Mood Voyage. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform. Mood Voyage is committed to maintaining compliance with global data protection laws, including GDPR (EU), CCPA (California), and other applicable privacy regulations.

By using our services, you consent to the data practices described in this policy.

2. Data We Collect

  • Identity Data: First name, last name, and username.
  • Contact Data: Email address and phone number.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Information about how you use our platform.
  • Self-Reported Data: Emotion logs, journaling entries, and user-generated responses.

Mood Voyage does not collect, store, or process medical or Protected Health Information (PHI), ensuring that we remain outside the scope of HIPAA compliance.

3. How We Use Your Data

  • Provide and improve our services.
  • Personalize user experiences based on self-reported emotions.
  • Ensure legal and security compliance.
  • Develop AI-driven insights (non-medical).
  • Monitor and enhance data security.

We do not use AI-generated insights for medical diagnosis or treatment recommendations. AI insights are for self-reflection purposes only.

4. Data Security & Retention

We prioritize strong encryption and data security:

  • Encryption: All personal data is stored securely with AES-256 encryption.
  • Access Controls: Only authorized personnel can access personal data.
  • Data Retention: We retain data only as long as necessary for service functionality.
  • Deletion Requests: Users can delete their data at any time by contacting support or using in-app settings.

5. Your Rights

Under GDPR and CCPA, you have the following rights:

  • Right to Access: Request copies of your stored data.
  • Right to Correction: Update or correct inaccurate personal data.
  • Right to Deletion: Request permanent deletion of your data.
  • Right to Data Portability: Export your data in a structured format.
  • Right to Opt-Out: Decline AI analysis and targeted data processing.

To exercise any of these rights, email support@moodvoyage.com.

6. AI Transparency & Ethical Use

  • AI-generated insights are non-medical and should not replace professional guidance.
  • Users can opt-out of AI-driven analysis in privacy settings.
  • AI models are regularly reviewed to prevent bias and ensure fairness.

7. Accessibility & Inclusion

Mood Voyage is committed to WCAG 2.1 accessibility standards to ensure that privacy settings and policy documents are fully accessible to all users, including those with visual, auditory, and cognitive impairments.

8. Emergency Handling & Crisis Support

Mood Voyage is not a crisis intervention service. If you are experiencing distress, we encourage you to seek professional support. Below are international crisis resources:

  • U.S.: National Suicide Prevention Lifeline: 988
  • U.K.: Samaritans: 116 123
  • Global: befrienders.org

We do not monitor or store user entries related to crisis situations.

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notifications.

For questions about this policy, contact us at support@moodvoyage.com.